If your SAVe II isn't functioning properly please send it in for repairs. Repairs are $395 + the cost of any parts, a service technician will send an estimate for the additional cost of any parts. Normal turnaround time is 14-21 business days.
Once you checkout please send an email to firstname.lastname@example.org to receive an RMA and shipping directions.
4553 Westgrove Drive
Addison, TX 75001
Warranty information can be found in the back of your SAVe II Operator's Manual which you find on the Support page.